Last updated 12 November 2026. These terms apply to bookings made with Black Executive Limo ("we", "us") on this website, by phone or by email.
1. Your booking
A booking is confirmed when you receive a confirmation email with a booking reference. The fare shown before payment is the fare for the trip as booked, including HST.
2. Payment
Online bookings are paid by card through Square, either at the time of booking ("Pay now") or after the trip ("Pay later"), in which case no card is taken at booking and you pay the booked fare after the ride. Approved corporate accounts may be invoiced monthly. Prices are in Canadian dollars.
3. What can change the price
- Waiting beyond the included time, as set out in the cancellation and waiting policy.
- Extra stops, a different route or a different vehicle requested on the day.
- Cleaning fees for damage or soiling of the vehicle, up to $250, with photos provided.
4. Passengers and luggage
The number of passengers and bags may not exceed the vehicle's stated capacity. The driver may decline to carry passengers or items that exceed capacity or are unsafe. Every passenger must wear a seatbelt. Tell us about children when booking so we can bring suitable child seats.
5. Conduct
No smoking or vaping in any vehicle. Open alcohol is not permitted unless allowed by law for the vehicle and trip. The driver may end a trip if a passenger's behaviour puts anyone at risk.
6. Delays
We plan for normal traffic and track flights, but we are not responsible for missed flights or appointments caused by events outside our control, such as severe weather, road closures or collisions. If we are late because of our own error, we will refund the fare for that trip.
7. Lost items
Items left in a vehicle are held for 30 days. We will arrange return at your cost.
8. Liability
Our liability for any claim relating to a trip is limited to the fare paid for that trip, except where the law does not allow this limit.
9. Governing law
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there.
10. Contact
Black Executive Limo · info@blackexecutivelimo.ca · +1 905 364 8477