Last updated 12 November 2026. Black Executive Limo handles personal information in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Booking details: name, email, phone, pickup and drop-off addresses, date and time, flight number, passenger and luggage counts, and notes you give us.
- Payment: your card is entered into Square's secure form. We receive a payment confirmation, not your card number.
- Messages you send through the contact form or help desk.
- Basic technical data such as IP address, used to protect the site from abuse.
Why
To run your trip, send your confirmation and receipt, contact you about the pickup, handle changes and refunds, keep financial records required by law, and prevent fraud. We do not sell personal information and we do not send marketing emails without your consent.
Who we share it with
- Your assigned driver, only what is needed for the trip.
- Square, to process payments.
- Google, when address suggestions are used on the booking form.
- Our email and hosting providers, to send messages and run this website.
Some of these providers may store data outside Canada, where it is subject to local laws.
Cookies, analytics and advertising
We use cookies and similar tools from Google (Google Analytics and Google Ads) and, if enabled, Microsoft Advertising and Meta, to measure how visitors use this site and whether our ads lead to bookings. When you book, a hashed (scrambled) version of your email and phone may be shared with Google so it can match the booking to an ad click; Google cannot read the original details. We also record which ad or website sent you here, stored with your booking or message. You can turn off personalised ads in your Google account at adssettings.google.com, block cookies in your browser, or install the Google Analytics opt-out. Visitors in Quebec are not tracked unless they consent.
How long we keep it
Booking and payment records are kept for seven years for tax purposes. Contact and help-desk messages are deleted after two years.
Your choices
You can ask to see or correct the information we hold about you, or ask us to delete it where we are not required to keep it. Write to info@blackexecutivelimo.ca. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.